Delivery & pickup
What it costs to get your order home — and how to collect it yourself for nothing.
What delivery costs
Delivery is priced by postcode. Broadly, the closer you are the less it costs — but a few areas sit a tier out from where distance alone would put them, because of what it takes to reach them. So rather than guess from a map, check your postcode below.
Check your postcode
Outside those zones we still deliver. Outer Auckland, and anywhere else in New Zealand — it just needs a price first, because out there the parcel decides the cost: a standing desk and a moon chair are not the same freight. Send the order through and we work it out by hand, usually the same day, then email you a payment link for the whole thing. Nothing is charged until you have seen the number.
Pickup — always free
Collect from 10B Humber Place, New Windsor, Auckland 0600. Orders are usually ready within 1 day, and we will confirm before you set out.
Still not sure?
Call 027 243 2280 or email alexproducts2025@gmail.com with your address and what you are after, and we will tell you the exact price before you order. More answers are on the FAQ.

